Show the World What Your Customers Are Saying About Your Small Business
Local Retailers Rank Better in Google with MarCom Review Management
If you are a small business retailer, the one thing you can do to improve business in 2013 is to make sure you feature positive customer reviews online.
Of course, this starts by having products and services that are worthy of such compliments, but if your customers are not posting their satisfaction online, you are losing out.
Do you know where your business’ reviews are? Are you maximizing their positive impact? Are you having trouble getting your customers to post reviews even though they tell you how much they love your products/services?
Here’s how MarCom Review Management works in Google.
First you need to have excellent customer service and then you need to let the world know about it with online reviews. The gap is where customers SAY they will post reviews on your behalf, but they never do – 99% of the time. All you have to do is to get your customers to write up a quick review while they are there, or via a follow-up email. MarCom Review Management has a solution for this problem.
You may have heard the saying, “An unhappy customer will tell 10 people.” Today an unhappy customer who leaves a bad review online will influence thousands of people.
- Increase online customer reviews
- Diminish any negative reviews
- Follow up with customers for comments
- Set up Google Places
- Motivate your customers to post their reviews on Insider Pages, Yelp and Google
- Re-post these reviews to your social media accounts
- Watch your profits increase
Call us for a consultation today…and watch your reputation and business grow.
323.650.2838 or email Kristin@marcomnewmedia.com